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      Starbucks

      Engaged Employer

      Starbucks reviews

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      3.5

      56% would recommend to a friend

      (85,183 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,183 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      4.0
      Nov 15, 2008

      Regional leadership can't to connect the passion and vision from above with the day to day realities of running a store.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. The majority of Starbucks employees are intelligent, funny, and considerate. I have made many friends here. Making quality drinks and connecting with customers makes my day meaningful. There are a lot of amazing new things coming for the company. Better technology, training, resources, etc.

      Cons

      The executives are passionate, knowledgeable and inspiring. Regional managment is often unable to live up to this standard. Regional managment cannot connect the vision to what is actually happening day to day. That is because a large majority of regional VPs, regional directors, and district managers have never spent more that their initial 2 week training in a store. They have no realy understanding of the challenges we face as we try to live up to the vision and mission of the company.

      4.0
      Nov 14, 2008

      Enjoyed my time, my role, and the company. Can't complain.

      Human resources manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people you are surrounded with are smart, balanced, forward-thinking, and progressive. Working in the field allows you to maintain your own schedule, and I rarely felt like my manager was breathing down my neck. If you do your job well, you will enjoy working here. If you struggle, you will know it very quickly.

      Cons

      Communication from Corporate can be a challenge at times- the reality of the large organization means that often the message is blurred. Slow at times to resolve issues, as group consensus is extremely important.

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      Glassdoor has 90,882 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.