Starbucks reviews

3.5

56% would recommend to a friend

(85,187 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Nov 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Starbucks is an ethical company that is honestly trying to do the right thing for its customers, employees, and shareholders. Values-driven and fair.

Cons

Leadership 2005-present has no vision and is trying desperately to hold onto market share. The result for consumers and employees is a lot of confusion about what Starbucks is offering in terms of a differentiated product.

4.0
Nov 15, 2008
Recommend
CEO approval
Business Outlook

Pros

The people. The majority of Starbucks employees are intelligent, funny, and considerate. I have made many friends here. Making quality drinks and connecting with customers makes my day meaningful. There are a lot of amazing new things coming for the company. Better technology, training, resources, etc.

Cons

The executives are passionate, knowledgeable and inspiring. Regional managment is often unable to live up to this standard. Regional managment cannot connect the vision to what is actually happening day to day. That is because a large majority of regional VPs, regional directors, and district managers have never spent more that their initial 2 week training in a store. They have no realy understanding of the challenges we face as we try to live up to the vision and mission of the company.

Viewing 85063 - 85065 of 85,187 Reviews

Glassdoor has 90,886 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.