Starbucks reviews

You are not allowed to tell a customer no even when they are wrong, which can belittle employees. This almost gives the customer permission to treat workers cruelly. As with any job company ideals can be lost in the actions of those in management, however corporate is very understanding and repectful of employees. Hours can suddenly change or decrease without any given reason. Unfortunately being sick is not an accepted reason for not coming in unless you find someone to work for you; not doing so can result in termination. Internal growth seems like a priority but opportunities in my specific district were few and far between.

It's a coffee company and they don't appreciate (at least in the department I worked in) people actually LEARNING about and being excited about the product. Just like any company, politics rule the show. Sometimes you can cover them up with whip cream, but there are still politics resting underneath. It is VERY relationship driven and just because you perform your job well, get fantastic reviews, and complete all of your work does NOT mean that you are a "good worker" in the Starbuckian world. Work-life balance is encouraged for people with families (read "kids"), but those without children are expected to take up the slack. They try to be innovative, but many of the long tenure partners strike down innovation from the "newbies."