Starbucks reviews

3.5

56% would recommend to a friend

(85,287 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
5.0
Jun 7, 2009
Recommend
CEO approval
Business Outlook

Pros

I have friends that are district managers for other retailers or QSRs. None of them have the passion and enthusiasm that I see among my workgroup. Starbucks is a great company to work for, and goes out of their way to take care of their people. In return, the majority of their employees do the same for the company.

Cons

As a district manager, it can be difficult to promote to next level positions - there are not very many, and at times it doesn't seem as though directors and above know specifically how to develop internal talent. Also, the base pay for district managers is much lower than other companies. This is offset by a better work/life balance, and above average benefits - but can be frustrating after back to back years of 4% or less merit increases.

1.0
Jun 5, 2009
Recommend
CEO approval
Business Outlook

Pros

Customer contact, connecting with the customers and the benefits.

Cons

They work you like a dog, and their is no consistency. Too many people making the decisions and you are a number to everyone. The mission statement and guiding principles has gone by the way side in the past two years. The respect for employees is gone and their is no more community connections.

2.0
Jun 4, 2009
Recommend
CEO approval
Business Outlook

Pros

working with great people, free drinks, benefits (if you can get enough hours to qualify)

Cons

no guaranteed hours, senior management has no idea what goes on in the stores, hours are constantly being cut while they expect us to do more with less, low pay for what is expected, no job security, customers can treat you however they want and management will never back you up, dirty stores, lack of training

Viewing 85039 - 85041 of 85,287 Reviews

Glassdoor has 90,996 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.