Starbucks reviews

3.5

56% would recommend to a friend

(85,194 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
1.0
Jan 21, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits are reasonable if you get more then 20 hours per week. They don't kick in for six months however.

Cons

1. You're not guaranteed any hours 2. Shifts can be all over the place. They can have you working a close one night and an open the next day 8 hours later. 3. Management is rude and two faced. They'll throw you under the bus for anything. 4. Strict standards of dress code at the store I worked at. The Managers could arrive late for their shifts but anyone else would be written up for arriving even 2 minutes late in the door. 5. Write ups are frequent even if you're a great employee. It can be for the smallest thing like forgetting to set the timer on the coffee during rush. 5. Starbucks has NO values. They are completely "big business and will always put management before any employee even if the manager is completely inappropriate. 6. Raises suck between 1% and 3% every six months of your total pay.

5.0
Mar 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Great work environment, #1 principle of company mission statement is to treat each other with respect and dignity. It works because senior management buys into it. Believes in the benefits that come from team building and the sharing of best practices. The finance community works cooperatively, always eager to help and educate new or field partners on processes. Development of partners is key to Starbucks success, leadership skills are developed at all levels. Big on promoting from within, cares about the career progression of its employees.

Cons

For professional services, have to relocate to move up in the company. Test markets for new products are generally on the West coast often resulting in sweeping assumptions for all markets that don't always ring true and can be demotivating to store partners.

4.0
Jul 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Starbucks is a company you can be proud to work for. Highest standards for coffee sourcing, roasting and delivery to customers. Strong emphasis on values, customer service, community involvement and taking care of employees.

Cons

Company claims to emphasize work/life balance, but this is very difficult to maintain at Store Manager level and above. Leadership role really requires a 24 hour a day, 7 day a week commitment. Be prepared to be called in to work at any time. Must be able to work most holidays, evenings and weekends, as these are peak times.

Viewing 73 - 75 of 85,194 Reviews

Glassdoor has 90,893 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.