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      Starbucks

      Engaged Employer

      Starbucks reviews

      3.5

      56% would recommend to a friend

      (85,287 total reviews)
      avatar

      Brian Niccol

      31% approve of CEO

      40% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.3

      Culture & values

      3.3

      Career opportunities

      3.2

      Work/Life balance

      2.8

      Senior management

      Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      85K reviews
      1.0
      Aug 26, 2009

      Weird place. High achievers need not apply!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice selection of office decor.

      Cons

      High achievement not a marker for success. Ineffectual and unknowledgable senior management. "Cliques" High school mentality. Low pay for most.

      2.0
      Dec 9, 2008

      Starbucks: a once great company that is steering itself into oblivion.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits. Good insurance and free drinks & coffee. Reasonably flexible hours, but less so now than before.

      Cons

      Upper management is in a panic about the economic downturn and is making poor snap decisions. Labor is being slashed beyond reason. The company talks out of both sides of it's mouth, promoting "respect & dignity" while continually decreasing the work/life balance.

      4.0
      Nov 15, 2008

      Regional leadership can't to connect the passion and vision from above with the day to day realities of running a store.

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people. The majority of Starbucks employees are intelligent, funny, and considerate. I have made many friends here. Making quality drinks and connecting with customers makes my day meaningful. There are a lot of amazing new things coming for the company. Better technology, training, resources, etc.

      Cons

      The executives are passionate, knowledgeable and inspiring. Regional managment is often unable to live up to this standard. Regional managment cannot connect the vision to what is actually happening day to day. That is because a large majority of regional VPs, regional directors, and district managers have never spent more that their initial 2 week training in a store. They have no realy understanding of the challenges we face as we try to live up to the vision and mission of the company.

      Viewing 76 - 78 of 85,287 Reviews
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      Glassdoor has 90,995 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.