Starbucks reviews

3.5

56% would recommend to a friend

(85,187 total reviews)
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Brian Niccol

31% approve of CEO

40% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,187 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes y servicios de comidas industry (3.7 stars).

Reviews by job title

85K reviews
4.0
Jun 17, 2014
Recommend
CEO approval
Business Outlook

Pros

I really enjoy working for Starbucks as a barista. I started at Starbucks since I was going to school full-time. The company has great benefits! You also get to enjoy a nice perk of receiving a free pound of coffee or tea each week. I have worked at four different stores and it has always been a great atmosphere and experience from management to the baristas.

Cons

Wages start at minimum wage plus tips. For a high-end coffee shop you would think it would be a bit higher in pay. People are easily paying $4 to $6 for a drink and easily walk out paying $10 to $20 for their coffee and food. Its not McDonald's you know.

5.0
May 12, 2014

This is a great company.

Recommend
CEO approval
Business Outlook

Pros

Great training program, I have learned so much about managing people while working here. They are an amazing source of information if you have the right manager. They are great about hours and can manage your busy schedule if you have two jobs or are in school.

Cons

Management is sometimes terrible, you really have to have someone on your side to get promoted. If your manager doesn't like you or disagrees with your methods you are pretty much stuck in your role. Getting promoted is a piece of cake if you have a manager or district manager on your team.

4.0
May 8, 2014

Great job for a high school student

Recommend
CEO approval
Business Outlook

Pros

Very flexible and willing to work with your schedule

Cons

Hard to transition into the fast-paced work environment, customers can be very demanding

Viewing 67 - 69 of 85,187 Reviews

Glassdoor has 90,886 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.