Is SoulCycle a good company to work for as a Operations Associate/Key Holder?

Operations Associate/Key Holder professionals working at SoulCycle have rated their employer with 4.1 out of 5 stars in 57 Glassdoor reviews. This is a higher than average score with the overall rating of SoulCycle employees being 3.6 out of 5 stars. Search open Operations Associate/Key Holder Jobs at SoulCycle now and start preparing for your job interview by browsing frequently asked Operations Associate/Key Holder interview questions at SoulCycle .

Does SoulCycle pay Operations Associate/Key Holder employees well?

Operations Associate/Key Holder professionals rate their compensation and benefits at SoulCycle with 2.4 out of 5 stars based on 57 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Operations Associate/Key Holder salaries at SoulCycle.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 89 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 34 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews)); "Great staff / group of employees!" ((in 22 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 32 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 30 reviews)); "Long hours and working weekends" ((in 25 reviews)); "Upper management is an absolute joke." ((in 19 reviews)); "No work/life balance" ((in 17 reviews))

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

4.1

63% would recommend to a friend

(57 total reviews)

Evelyn Webster

13% approve of CEO

62% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Career opportunities

3.1

Senior management

2.4

Compensation and benefits

Operations Associate/Key Holder employees have rated SoulCycle with 4.1 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Operations Associate/Key Holder professionals have an excellent working experience there. SoulCycle is rated in line with the average (within 1 standard deviation) by Operations Associate/Key Holder professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

57 reviews

5.0

Nov 25, 2023

Review

Key holder

Recommend

CEO approval

Business Outlook

Pros

Employee Merch Discount Free Classes Trades with other fitness studios

Cons

Early morning shifts Fast paced

4.0

Jun 19, 2023

Soulcycle

Key holder

Recommend

CEO approval

Business Outlook

Pros

-Free workout classes at not only soul cycle but a bunch of other places. -Both studios I've worked at has been a really relaxed environment -I love my coworkers so coming into work most days feels like hanging out with friends.

Cons

-Some riders are really high maintenance which can be frustrating -Theres not much room to grow in the company as corporate plays favorites so if your not close to the higher up its doubtful you'll get promoted. -Pays kinda low

5.0

Jun 8, 2023

Great company

Key holder

Recommend

CEO approval

Business Outlook

Pros

I enjoyed my time here greatly.

Cons

Not much room for growth.

Viewing 10 - 12 of 57 Reviews

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

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Soulcycle

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