Is SoulCycle a good company to work for as a Operations Associate/Key Holder?

Operations Associate/Key Holder professionals working at SoulCycle have rated their employer with 4.1 out of 5 stars in 57 Glassdoor reviews. This is a higher than average score with the overall rating of SoulCycle employees being 3.6 out of 5 stars. Search open Operations Associate/Key Holder Jobs at SoulCycle now and start preparing for your job interview by browsing frequently asked Operations Associate/Key Holder interview questions at SoulCycle .

Does SoulCycle pay Operations Associate/Key Holder employees well?

Operations Associate/Key Holder professionals rate their compensation and benefits at SoulCycle with 2.4 out of 5 stars based on 57 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Operations Associate/Key Holder salaries at SoulCycle.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 89 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 34 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews)); "Great staff / group of employees!" ((in 22 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 32 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 30 reviews)); "Long hours and working weekends" ((in 25 reviews)); "Upper management is an absolute joke." ((in 19 reviews)); "No work/life balance" ((in 17 reviews))

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

4.1

63% would recommend to a friend

(57 total reviews)

Evelyn Webster

13% approve of CEO

62% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Career opportunities

3.1

Senior management

2.4

Compensation and benefits

Operations Associate/Key Holder employees have rated SoulCycle with 4.1 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Operations Associate/Key Holder professionals have an excellent working experience there. SoulCycle is rated in line with the average (within 1 standard deviation) by Operations Associate/Key Holder professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

57 reviews

2.0

Jul 8, 2024

Hell Hole.

Key holder

Recommend

CEO approval

Business Outlook

Pros

Ride for free, guest free, trade with other studios like Barry’s etc.

Cons

New, most likely will join a team full of hierarchy and politics based on how long you’ve been riding. The pay is absolutely terrible and the riders can be actually evil. There’s absolutely no growth in the company once you become keyholder and it’s like a $.40 raise there’s no more movement. There’s only one assistant and one studio manager.

1.0

Jun 7, 2024

It’s ok

Key holder

Recommend

CEO approval

Business Outlook

Pros

Free classes, workout perks, maybe a free water

Cons

Management was not that sharp

5.0

Mar 20, 2024

Great student or part time job

Key holder

Recommend

CEO approval

Business Outlook

Pros

This job is great if you are trying to balance school and work due to the flexible nature and morning and evening shifts. Additionally, the added benefits of working here are free classes, neighborhood discounts, and an awesome, friendly community. There are also opportunities to grow professionally within soulcycle or network within the community.

Cons

This job involves lots of cleaning and the occasional rude customer. The pros outweigh the cons of this job.

Viewing 7 - 9 of 57 Reviews

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Hell Hole.

It’s ok

Great student or part time job

SoulCycle reviews FAQs

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