SoulCycle Operations Associate/Key Holder reviews

Sometimes the work can get very repetitive and waking up at 4am can be hard for some people.

Most of the managers are fairly young and have decided to relive their middle school days by becoming a manager at SoulCycle. The managers are extremly cliquy and if you're not in their good graces be prepared to be treated like crap. If you are looking for a job where brown nosing is more important than actually doing your job, this is the place for you. There is absolutely no room for growth in this company unless you spend your shifts stroking your managers egos rather than working . The environment is very racially unbalanced, the people of color are usually in cleaning positions although they do try to throw in other races to front desk staff (for legal reasons I'm sure). There is a lot of micro-agression that goes on as a front desk staff. Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next. If you happen to be African American you will most likely be expected to be in house entertainment, slang interpreter/ any other stereo-typical role they can assign to you. A lot of managers are from places that are not as diverse as New York and are not capable of dealing with people that are not exactly like them. There are no actual rules so structure is out the window which creates confusion and disorganization.