Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 83 reviews)); "Benefits were great." ((in 33 reviews)); "Great culture to enjoy fitness and meet people!" ((in 32 reviews)); "Great coworkers and riders that came into the studios" ((in 24 reviews)); "Great staff / group of employees!" ((in 20 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 30 reviews)); "No support from direct manager even when asking for it." ((in 28 reviews)); "Long hours and working weekends" ((in 23 reviews)); "No work/life balance" ((in 19 reviews)); "Upper management is an absolute joke." ((in 17 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

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SoulCycle

SoulCycle reviews

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3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

5.0

Oct 11, 2016

Soulcycle is truly an amazing place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The staff they hire are honestly some of the best people I've met in New York. So supportive, contentious, and fun. The idea of working at a front desk may seem boring but it's all about the team and at SoulCycle Soho, the team was f*cking great. Also free classes!!!!

Cons

The hours and pay are the only downfall! Some seriously early mornings.

5.0

Oct 7, 2016

Very enjoyable atmosphere and great productivity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The environment and the people are fantastic to be around. The work is satisfying and the lifestyle is unmatchable. Going in felt rewarding

Cons

Keeping up with the fast pace growth and the width of some departments could be widened to create more jobs as the company grows.

5.0

Oct 5, 2016

Front Desk Staff

Front desk staff

Recommend

CEO approval

Business Outlook

Pros

Atmosphere is amazing. It really is a community. The staff and instructors are not clique-y whatsoever. We are one big family and actually hangout outside of work. The instructors are all fantastic and super nice. The managers trust our judgement calls on cancellations and other situations. You are encouraged to bend the rules a little if it will resolve a rider's problem. The riders are generally friendly and understanding. We have trainings on brand, hospitality, sound systems, and the bikes as a staff every once in a while. As an employee you get free classes and 30% off of retail items. At the end of every month they also have a 50-60% off staff sale for that month's collection. As far as advancement, you can become a key holder, ASM, or SM from a studio standpoint. The brand is expanding very quickly, so management opportunities are growing.

Cons

The only thing I don't love is that as a front desk agent, you cannot work full-time hours. In my studio, they don't allow you to get more than 25-28 hours per week. I wish I could work full-time here instead of having to get a second job. Actual training was one day of a manager showing where things are and describing basic policies. The rest was learning on the fly by working shifts or self-training segments on The Wheel.

Viewing 955 - 957 of 984 Reviews