SoulCycle reviews

Hi, Thank you so much for your feedback and for taking the time to write us a review. We are so grateful that you took the time to provide some insight about your experience here so we can use it to improve as a company. We really appreciate hearing feedback from the SoulCycle community as a whole, whether it's riders or employees, because it will only help us get better at what we do! We're so sorry that your experience working with us as an Assistant Studio Manager was not positive overall. We truly do believe that successful managers can come from a variety of different backgrounds, and some people do have less experience than others, which can sometimes translate to first time or more junior managers. We continue to try to focus on learning from and developing our new leaders so that we can improve the company for everyone (both employees AND riders!). We're currently in the process of re-vamping and improving the management training program so that we can develop even better and more cohesive leadership teams, which is an exciting undertaking for us! Also, because our ever-growing community is so important to us, we want there to always be camaraderie and fairness at all of our studios no matter what position you hold at SOUL. We all want to work together as a team and we know that without one another, we could not succeed at providing the best service and experience for our riders. We appreciate you letting us know your thoughts on this in particular matter because this is definitely something we will look into and address. This review is extremely valuable to us so that we can take a moment to stop and absorb this feedback. We will absolutely put it to use as we aspire to achieve the positive work place environment that we strive to create for our employees!