Does SoulCycle pay their employees well?

According to anonymously submitted Glassdoor reviews, SoulCycle employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at SoulCycle. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at SoulCycle?

40% of SoulCycle employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SoulCycle 3.8 out of 5 for work life balance, 3.3 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (81) , Key Holder (53) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 88 reviews)); "Benefits were great." ((in 35 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 21 reviews)); "Great staff / group of employees!" ((in 20 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 31 reviews)); "Managers have no boundaries and there is no telling what will come out of their mouths from one minute to the next." ((in 27 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 16 reviews))

What are employees saying about SoulCycle layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about SoulCycle layoffs and their outlook for job security at SoulCycle in 2026.

SoulCycle reviews

3.6

40% would recommend to a friend

(984 total reviews)

Evelyn Webster

34% approve of CEO

26% positive business outlook

Ratings by category

3.8

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

2.9

Senior management

2.7

Career opportunities

2.6

Compensation and benefits

SoulCycle has an employee rating of 3.6 out of 5 stars, based on 984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SoulCycle employee rating is in line with the average (within 1 standard deviation) for employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

984 reviews

3.0

Apr 25, 2016

Studio Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Family environment. Corporate trainings with awesome corporate executives. Positive environment, friendly co-workers and clients (for the most part). Free classes. Throw a lot of fun parties and events.

Cons

Management is over worked and under paid. Management expects you to go along with everything they say, and although "encourage" new ideas, they prefer not to hear them. "Work/life" balance is often preached, although unrealistic. Higher-ups expect immediate email response whether or not it is your day off and/or you're out of town.

1.0

Sep 30, 2015

facilities coordinator

Facilities maintenance coordinator

Recommend

CEO approval

Business Outlook

Pros

great and friendly staff as well as members

Cons

definite downside and anyone in facilities maintenance that also involves drywall work, patching, sanding, painting knows so well that to try to perform these simple tasks is almost impossible in a health club, members do not want to be inconvenienced, they pay good money for membership to then have to be inconvenienced with noise, paint, smell and especially dust. It is just ridiculous. Soulcycle doesn't understand this and would get better, more and top quality work completed by the technician if they allowed it to be done in the proper hours which is when club is closed. Especially so when you have to do maintenance roto all the drains and toilets in the bathrooms and you must wait for everyone to disperse, ladies bathrooms even worse.

SoulCycle Response

10y

Thank you for your hard work and for taking the time to tell us about your experience working at SoulCycle. We are sorry you felt you were not set up for success and are certainly going to take this feedback into account for the betterment of the team moving forward. Everyone who works in facilities here is having a direct impact on the SoulCycle experience for our riders. To facilitate this, we often work non traditional hours to avoid inconveniencing riders during their time at the studio. Furthermore, our facilities team is encouraged to work a manageable schedule unless its tending to an emergency. We apologize if you have felt uncomfortable with this practice at any time. And thank you so much for your insights regarding drywall work - this is so good to know. We will take all this feedback and be better in the future, so thank you so much for taking the time to share! We wish you all the best.

5.0

Jul 8, 2015

SoulCycle is making this world a better place!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

This company has it ALL! Starting from the beginning they are welcoming, invested in your training/development, and strive to build a culture that is unlike any other company I have worked for! I come to work excited to be here and love that I make an impact in this growing company! There is constantly opportunities to grow in the company especially with the high growth we are experiencing in the upcoming years! Coming to work with a smile on your face and working with a team/extended team that cares is PRICELESS! Even with the amount of work to be done, I find myself enjoying my work and the people that I work with-its the best!

Cons

Our company is constantly moving and grooving so there is always work to be done! This isn't necessary a con but be prepared to WORK! Since our studios are open about 18 hours out of the day, you must come in with the understanding that you will have to work some late/early days and on weekends-it is the nature of the job!

Viewing 46 - 48 of 984 Reviews

SoulCycle

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Studio Manager

facilities coordinator

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