Is SoulCycle a good company to work for as a Operations Associate/Key Holder?

Operations Associate/Key Holder professionals working at SoulCycle have rated their employer with 4.1 out of 5 stars in 57 Glassdoor reviews. This is a higher than average score with the overall rating of SoulCycle employees being 3.6 out of 5 stars. Search open Operations Associate/Key Holder Jobs at SoulCycle now and start preparing for your job interview by browsing frequently asked Operations Associate/Key Holder interview questions at SoulCycle .

Does SoulCycle pay Operations Associate/Key Holder employees well?

Operations Associate/Key Holder professionals rate their compensation and benefits at SoulCycle with 2.4 out of 5 stars based on 57 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Operations Associate/Key Holder salaries at SoulCycle.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 90 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Benefits were great." ((in 31 reviews)); "Great staff / group of employees!" ((in 25 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 30 reviews)); "No support from direct manager even when asking for it." ((in 28 reviews)); "Long hours and working weekends" ((in 25 reviews)); "No work/life balance" ((in 18 reviews)); "Upper management is an absolute joke." ((in 18 reviews))

SoulCycle Operations Associate/Key Holder reviews

4.1

63% would recommend to a friend

(57 total reviews)

Evelyn Webster

13% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (57 reviews)

Ratings by demographic groups

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Operations Associate/Key Holder employees have rated SoulCycle with 4.1 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Operations Associate/Key Holder professionals have an excellent working experience there. SoulCycle is rated in line with the average (within 1 standard deviation) by Operations Associate/Key Holder professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Reviews by job title

57 reviews

5.0

Sep 16, 2019

Such a fun place to work!

Key holder

Recommend

CEO approval

Business Outlook

Pros

Such a fun and supportive work environment

Cons

Having to work on holidays :(

4.0

Aug 15, 2019

Field Teams are like family, huge divide between HQ and studios

Key holder

Recommend

CEO approval

Business Outlook

Pros

work with some amazing people, come face to face with riders and get to know them on a personal level, get to represent this company, celebrating birthdays and souliversaries is wonderful and being able to partake in that experience for a rider is great.

Cons

there's a definite difference between those that work at HQ and those in the field, some of the SOPs that are created aren't really logical for how things actually go down in the studio, riders can be rude and abusive and the overall feelings about it is that field staff is just supposed to accept that.

5.0

Aug 15, 2019

KeyHolder

Key holder

Recommend

CEO approval

Business Outlook

Pros

Great Environment Flexible schedule Amazing community Free class

Cons

Nothing! It this is a great company to work for. They are my family away from home!

Viewing 40 - 42 of 57 Reviews

SoulCycle

SoulCycle Operations Associate/Key Holder reviews

Company ratings over time

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Reviews by job title

Such a fun place to work!

Field Teams are like family, huge divide between HQ and studios

KeyHolder

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