Is SoulCycle a good company to work for as a Operations Associate/Key Holder?

Operations Associate/Key Holder professionals working at SoulCycle have rated their employer with 4.1 out of 5 stars in 57 Glassdoor reviews. This is a higher than average score with the overall rating of SoulCycle employees being 3.6 out of 5 stars. Search open Operations Associate/Key Holder Jobs at SoulCycle now and start preparing for your job interview by browsing frequently asked Operations Associate/Key Holder interview questions at SoulCycle .

Does SoulCycle pay Operations Associate/Key Holder employees well?

Operations Associate/Key Holder professionals rate their compensation and benefits at SoulCycle with 2.4 out of 5 stars based on 57 anonymously submitted employee reviews. This is 8% worse than the company average rating for salary and benefits. Find out more about Operations Associate/Key Holder salaries at SoulCycle.

What are the top reviewed jobs at SoulCycle?

Front Desk (120) , Keyholder (82) , Key Holder (54) , Front Desk Staff (50) , Assistant Studio Manager (44) , Front Desk Associate (42) , Front Desk Receptionist (40) , Instructor (35) , Studio Crew (33) , Studio Manager (33) , Assistant Manager (24) , Front Desk Agent (15) , Manager (14) , Crew Member (10) , Studio Crew member (9)

What are the pros of working at SoulCycle according to real employee reviews?

"The job really isn't that hard and you can meet really great people and make positive connections." ((in 89 reviews)); "Benefits were great." ((in 33 reviews)); "Great culture to enjoy fitness and meet people!" ((in 33 reviews)); "Great coworkers and riders that came into the studios" ((in 23 reviews)); "Great staff / group of employees!" ((in 21 reviews))

What are the cons of working at SoulCycle according to real employee reviews?

"poor management of employees" ((in 32 reviews)); "No support from direct manager even when asking for it." ((in 27 reviews)); "Early hours if your up for it." ((in 23 reviews)); "No work/life balance" ((in 21 reviews)); "Upper management is an absolute joke." ((in 16 reviews))

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

4.1

63% would recommend to a friend

(57 total reviews)

Evelyn Webster

13% approve of CEO

62% positive business outlook

Ratings by category

3.7

Culture & values

3.6

Diversity & inclusion

3.6

Work/Life balance

3.3

Career opportunities

3.1

Senior management

2.4

Compensation and benefits

Operations Associate/Key Holder employees have rated SoulCycle with 4.1 out of 5 stars, based on 57 company reviews on Glassdoor. This indicates that most Operations Associate/Key Holder professionals have an excellent working experience there. SoulCycle is rated in line with the average (within 1 standard deviation) by Operations Associate/Key Holder professionals compared to other employers within the Artes y entretenimiento industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

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Reviews by job title

57 reviews

3.0

Mar 27, 2020

Cool company to work for

Key holder

Recommend

CEO approval

Business Outlook

Pros

Free workout, flexible schedule

Cons

Lazy management, sometimes early hours

5.0

Nov 20, 2019

Great Job for Active Optimists!

Key holder

Recommend

CEO approval

Business Outlook

Pros

Super busy and fun environment. Plenty of opportunities for creativity. Teaches customer service and management skills with (limited) opportunities for upward mobility within the company. You can start as front desk and make a career in hospitality if you’re good at it and play your cards right. If management hires you, you’re going to like your coworkers because teamwork is so important that hiring is done mindfully. Obviously free classes are amaze, and there was a poster about enrolling for insurance even at part time so maybe investigate if that’s something you need.

Cons

Requires high energy every shift, must have positive attitude or at least be good at faking it, cleaning, must stay standing up. Opening shift starts at 6 AM or earlier, some studios don’t have free parking for staff. They will not hire you full time unless you’re at least an assistant manager.

3.0

Sep 19, 2019

Fun job, iffy company

Key holder

Recommend

CEO approval

Business Outlook

Pros

Free rides, free workout partnerships with other companies

Cons

Company is very messy when it comes to actually taking care of it's employees, pay was not worth the amount of work, and turn over rate and random budget cuts (and cuts of hours) are constant throughout the year.

Viewing 37 - 39 of 57 Reviews

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SoulCycle

SoulCycle Operations Associate/Key Holder reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Cool company to work for

Great Job for Active Optimists!

Fun job, iffy company

SoulCycle reviews FAQs

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