Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Great people to work with" ((in 18 reviews)); "Good benefits , understands associates needs" ((in 18 reviews)); "Great Staff!" ((in 14 reviews)); "Working with a good team" ((in 13 reviews)); "Good training and HR team." ((in 12 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 30 reviews)); "Long hours including public holidays" ((in 18 reviews)); "Low pay in a world with high prices" ((in 15 reviews)); "Managers are a bit lackluster and lack direction" ((in 13 reviews)); "Low salary and there is no augmentation" ((in 12 reviews))

Skip to content Skip to footer

Notifications

Sofitel Hotels

Part of Accor

Sofitel Hotels reviews

3.4

57% would recommend to a friend

(419 total reviews)

Sébastien Bazin

74% approve of CEO

36% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

419 reviews

4.0

Aug 2, 2025

Great Learning Experience!

Quality specialist

Recommend

CEO approval

Business Outlook

Pros

Training opportunities Great colleagues Overall positive work environment

Cons

Higher salaries More possibilities for growth and greater transparency

2.0

Jul 31, 2025

Terrible pay and conditions, good benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good staff discounts, flexible around availability.

Cons

Ineffective management, understaffed and overworked. Management only interested in profit, but not willing to improve working conditions.

5.0

Jul 17, 2025

Looking for job is a captain waiter

Captain waiter

Recommend

CEO approval

Business Outlook

Pros

10 years experience in banquet Hall also in catering so I am looking forward to continue my job with professional way

Cons

Always think positive for the company To grow business with best service

Viewing 67 - 69 of 419 Reviews

Top companies for "Compensation and Benefits" near you

IHG Hotels and Resorts

3.6★Compensation & Benefits

Marriott International

3.6★Compensation & Benefits

Intercontinental Hotels & Resorts

3.5★Compensation & Benefits

UNAIDS

4.1★Compensation & Benefits

Jobs at Sofitel Hotels

SOUS CHEF | SOFITEL LA RESERVA CARDALES

Los Cardales

View job