Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Great people to work with" ((in 18 reviews)); "Good benefits , understands associates needs" ((in 18 reviews)); "Great Staff!" ((in 14 reviews)); "Working with a good team" ((in 13 reviews)); "Good training and HR team." ((in 12 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 30 reviews)); "Long hours including public holidays" ((in 18 reviews)); "Low pay in a world with high prices" ((in 15 reviews)); "Managers are a bit lackluster and lack direction" ((in 13 reviews)); "Low salary and there is no augmentation" ((in 12 reviews))

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Sofitel Hotels

Part of Accor

Sofitel Hotels reviews

3.4

57% would recommend to a friend

(419 total reviews)

Sébastien Bazin

74% approve of CEO

36% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

419 reviews

5.0

Sep 21, 2025

Sofitel

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Friendly staff and great managers

Cons

Nothing I can think of for now :)

3.0

Sep 10, 2025

All Effort no reward

Food & beverage supervisor

Recommend

CEO approval

Business Outlook

Pros

Good Views, Discount with accor group

Cons

All promise but no action Lots of faulty/missing equipment and promises of change however none Budgets are too tight

4.0

Sep 9, 2025

Ok

Assistant mnager

Recommend

CEO approval

Business Outlook

Pros

The Team is very nice

Cons

Salary not the best in market

Viewing 61 - 63 of 419 Reviews

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Jobs at Sofitel Hotels

SOUS CHEF | SOFITEL LA RESERVA CARDALES

Los Cardales

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