Does Sofitel Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Sofitel Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Sofitel Hotels. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Sofitel Hotels?

57% of Sofitel Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Sofitel Hotels 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Sofitel Hotels?

Front Desk Receptionist (18) , Receptionist (11) , Food and Beverage Attendant (10) , Manager (9) , Chef (8) , Chef De Rang (8) , Concierge (8) , Server/Waiter (8) , Bartender (6) , Front Desk Agent (6) , Front Office Agent (6) , Intern (6) , Internship (6) , Ambassador (5) , Butler (5)

What are the pros of working at Sofitel Hotels according to real employee reviews?

"Good benefits , understands associates needs" ((in 19 reviews)); "Great people to work with" ((in 18 reviews)); "Good Culture" ((in 16 reviews)); "Friendly staff and great managers" ((in 15 reviews)); "Good training and HR team." ((in 10 reviews))

What are the cons of working at Sofitel Hotels according to real employee reviews?

"Bad management and very racist" ((in 31 reviews)); "Long hours including public holidays" ((in 19 reviews)); "low pay compared to other hotels" ((in 17 reviews)); "Managers are a bit lackluster and lack direction" ((in 14 reviews)); "Low salary and there is no augmentation" ((in 14 reviews))

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Sofitel Hotels

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Sofitel Hotels reviews

3.4

57% would recommend to a friend

(419 total reviews)

Sébastien Bazin

74% approve of CEO

36% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.3

Career opportunities

3.2

Work/Life balance

3.2

Compensation and benefits

2.9

Senior management

Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

419 reviews

3.0

Dec 16, 2025

Average

Finance

Recommend

CEO approval

Business Outlook

Pros

Average working environment Flexi hours working

Cons

High turnover within department and also the backend staff

4.0

Dec 15, 2025

Good

Executive

Recommend

CEO approval

Business Outlook

Pros

Overall good employment experience there

Cons

More career growth and development for employee

1.0

Dec 9, 2025

Managers are jerks

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing to add over here

Cons

Managers are horrible. They say they are there for you however you are just replaceable.

Viewing 52 - 54 of 419 Reviews

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Jobs at Sofitel Hotels

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