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Sofitel Hotels

Part of Accor

Engaged Employer

Sofitel Hotels reviews

3.4

57% would recommend to a friend

(419 total reviews)
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Sébastien Bazin

74% approve of CEO

36% positive business outlook

Sofitel Hotels has an employee rating of 3.4 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sofitel Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

419 reviews
1.0
Jun 9, 2026

Systemic Marginalization Under the Guise of "Luxury Hospitality"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you’re looking to push the absolute threshold of your mental health and see how much gaslighting you can endure on any given day, this is the place for you! It is truly a masterclass in psychological endurance—especially if you have any sort of family responsibilities or personal obligations outside of work.

Cons

For a company whose defining ethos is built on providing 'heartfelt care,' they sure do an interesting job of abandoning their explicit employee promise to ensure teams 'Enjoy & Feel Valued' the moment they manage to completely invert those words the moment an employee faces real-world challenges, substituting empathy with hostile isolation replacing support with systemic marginalization and retaliatory conduct.

Viewing 43 - 45 of 419 Reviews

Glassdoor has 731 Sofitel Hotels reviews submitted anonymously by Sofitel Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Sofitel Hotels is right for you.