Shell Customer Service Representative reviews

3.5

43% would recommend to a friend

(83 total reviews)
avatar

Wael Sawan

100% approve of CEO

54% positive business outlook

Customer Service Representative employees have rated Shell with 3.5 out of 5 stars, based on 83 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

83 reviews
4.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

The pay is pretty nice starting out. The company seems to really care about its employees. Great opportunities to move up in the company.

Cons

Manger at certain stores can be a downfall on the experience. Some of the employees can make the job harder. Sometimes wont be understanding of real world problems that occur in personal life.

3.0
Nov 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Working there helps you with your personal growth as it gives you daily challenges.

Cons

Your experience is greatly influenced by the senior colleagues attitude

Viewing 34 - 36 of 83 Reviews

Glassdoor has 17,577 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.