Shell Customer Service Representative reviews

3.5

43% would recommend to a friend

(83 total reviews)
avatar

Wael Sawan

100% approve of CEO

54% positive business outlook

Customer Service Representative employees have rated Shell with 3.5 out of 5 stars, based on 83 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

83 reviews
5.0
Sep 8, 2022

Customer ops

Recommend
CEO approval
Business Outlook

Pros

Customer centricity Team buliding Market dynamics Competitors knowledge Promoting drive

Cons

Work life balance Non Recognition Work load System constrains Lower expectations

Viewing 37 - 39 of 83 Reviews

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