Shell Customer Service Representative reviews

3.5

43% would recommend to a friend

(83 total reviews)
avatar

Wael Sawan

100% approve of CEO

54% positive business outlook

Customer Service Representative employees have rated Shell with 3.5 out of 5 stars, based on 83 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

83 reviews
5.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

You are working for a Global company. You get a lot of exposure

Cons

You get too comfortable . Energy industry is forever changing. Jod security is not promised.

4.0
Mar 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Working at Shell can offer various benefits, such as competitive salaries, benefits packages, and opportunities for career advancement. The company also has a strong commitment to safety, sustainability, and diversity, which can make it an attractive employer for those who share these values.

Cons

Industry Volatility: The energy industry can be subject to fluctuations in oil prices and shifts in global demand, which can impact job security and stability. Environmental Concerns: Some individuals may have ethical or moral concerns about working in the oil and gas industry and contributing to climate change. Work-Life Balance: The nature of the industry may require long hours or irregular schedules, which can impact work-life balance.

Viewing 31 - 33 of 83 Reviews

Glassdoor has 17,577 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.