Shell Customer Assistant reviews

3.0

55% would recommend to a friend

(17 total reviews)
avatar

Wael Sawan

Not enough data to show CEO approval

Customer Assistant employees have rated Shell with 3.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Assistant professionals have an average working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Assistant professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

17 reviews
1.0
Feb 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Weekly Pay. Part time available so not required to always work full time. Manager on site every shift.

Cons

Owner of that particular franchise was callous. They made me work overnight alone. I had to serve, re stock, take deliveries, not let people in...but let police in...and delivery men...the newspaper man...then customer would walk in and id get shouted at. Then told I wasn't bringing anything to the company over the phone....kept checking CCTV to make sure I didn't stop moving. Chaos on the night shift.... not allowed to leave premises even on a break as no One else was there to keep eye on the till. So no cigarette breaks AT ALL. Pay was CASH in hand..ALWAYS wrong & sometimes late. If next person due for their morning shift was late you'd have no choice but to stay there & continue to work until they arrived. Other staff were favored and allowed to leave early...take longer breaks and to stand around doing nothing whilst over were constantly monitored. Uniforms were second hand and did not fit correctly...still made to wear them even if they looked inappropriate. Other members said they felt bullied by management. Dis organised....out of date food left on shelves: orders given my management. AVOID this company at any costs!!! WORST employment I have ever had...after 10 years experience in retail...they told me I was doing it all wrong and that I had nothing to offer the company. I resigned before giving them the chance to sack me.

Viewing 16 - 17 of 17 Reviews

Glassdoor has 17,582 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.