Shell Customer Assistant reviews

3.0

55% would recommend to a friend

(17 total reviews)
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Wael Sawan

Not enough data to show CEO approval

Customer Assistant employees have rated Shell with 3.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Assistant professionals have an average working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Assistant professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Reviews by job title

17 reviews
3.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

some independent working, easy to complete tasks

Cons

stores run by individual management so no sense how each shop will operate. Mine had a culture of no breaks for example.

4.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Managers always helpful, decent hours and ok pay for young people

Cons

Often working alone so can be dull and experience dodgy customers in retail as always

Viewing 4 - 6 of 17 Reviews

Glassdoor has 17,571 Shell reviews submitted anonymously by Shell employees. Read employee reviews and ratings on Glassdoor to decide if Shell is right for you.