Is Shell a good company to work for as a Customer Assistant?

Customer Assistant professionals working at Shell have rated their employer with 3.0 out of 5 stars in 17 Glassdoor reviews. This is a lower than average score with the overall rating of Shell employees being 4.0 out of 5 stars. Search open Customer Assistant Jobs at Shell now and start preparing for your job interview by browsing frequently asked Customer Assistant interview questions at Shell .

Does Shell pay Customer Assistant employees well?

Customer Assistant professionals rate their compensation and benefits at Shell with 1.0 out of 5 stars based on 17 anonymously submitted employee reviews. This is 118.4% worse than the company average rating for salary and benefits. Find out more about Customer Assistant salaries and benefits at Shell .

What are the top reviewed jobs at Shell?

Cashier (333) , Engineer (306) , Business Analyst (302) , Software Engineer (276) , Project Manager (261) , Manager (232) , Intern (214) , Analyst (212) , Sales Associate/Cashier (158) , Project Engineer (118) , Financial Analyst (111) , Process Engineer (106) , Customer Service Representative (91) , Data Engineer (90) , Sales Associate (89)

What are the pros of working at Shell according to real employee reviews?

"good work life balance and flexible" ((in 1478 reviews)); "very ethic and good benefits" ((in 1022 reviews)); "The pay is good and once you learn how to navigate the system there is room to move." ((in 793 reviews)); "The culture is great and supportive yet challenges you to continuously expand your professional skills." ((in 699 reviews)); "great people and multicultural (though the latter is changing through centralisation and offshoring)." ((in 679 reviews))

What are the cons of working at Shell according to real employee reviews?

"1. Poor management emphasizes in results solely from data analysis rather than quality or focusing in listening to subordinates" ((in 345 reviews)); "Continuous restructurings every 2 years mean no job security and teams being understaffed (although certain top management remains same for decades)." ((in 228 reviews)); "bad managers and cumbersome working with HR employees to get forms." ((in 158 reviews)); "Long hours and lots of things going on at once" ((in 135 reviews)); "Slow career progression and lot of bias in promotions" ((in 127 reviews))

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Shell

Shell Customer Assistant reviews

3.0

55% would recommend to a friend

(17 total reviews)

Wael Sawan

Not enough data to show CEO approval

Ratings by category

4.1

Work/Life balance

3.5

Diversity & inclusion

3.4

Senior management

2.0

Culture & values

1.4

Career opportunities

1.0

Compensation and benefits

Customer Assistant employees have rated Shell with 3.0 out of 5 stars, based on 17 company reviews on Glassdoor. This indicates that most Customer Assistant professionals have an average working experience there. Shell is rated in line with the average (within 1 standard deviation) by Customer Assistant professionals compared to other employers within the Energía, minería e infraestructura pública industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

17 reviews

4.0

Mar 1, 2021

Flexible Part Time Job

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Provided excellent paid training for all staff

Cons

Had to work alone in the petrol station when there was supposed to be 2 workers.

3.0

Dec 2, 2020

Ok as temporary work, not suitable long term if you want to remain sane

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Improved communication skills, working under pressure, problem solving and dealing effectively with people

Cons

As with other retail jobs, the customer

1.0

Feb 17, 2020

Don't work here

Customer assistant

Recommend

CEO approval

Business Outlook

Pros

Can be flexible with shifts

Cons

Lack of care from staff Wage

Viewing 13 - 15 of 17 Reviews

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Shell Customer Assistant reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Flexible Part Time Job

Ok as temporary work, not suitable long term if you want to remain sane

Don't work here

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