The Culture is finished - Senior Software Engineer ServiceNow Employee Review

2.0
Jun 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work. That's all you will get here.

Cons

1. Outdated or Inefficient Tech Stack: The company's use of a bad tech stack can lead to numerous issues such as slow development cycles, frequent system crashes, and difficulty integrating new technologies. This can hinder productivity, limit innovation, and make it challenging to attract and retain top talent. 2. Lack of Supportive Managers: The absence of supportive managers can have a significant impact on employee morale and professional growth. When managers fail to provide guidance, feedback, or recognition, it can result in demotivated employees, decreased job satisfaction, and hindered career advancement opportunities. 3. Long Working Hours Impacting Mental Health: The company's culture of long working hours can take a toll on employees' mental health. Constantly working overtime can lead to burnout, increased stress levels, and decreased work-life balance. This can negatively affect employee well-being, productivity, and overall job satisfaction. 4. Poor Working Environment: A bad working environment can contribute to a negative workplace experience. Factors such as lack of teamwork, poor communication, office politics, or a toxic work culture can lead to a stressful and unpleasant work environment. This can diminish employee engagement, collaboration, and overall job satisfaction.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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