ServiceNow reviews

4.1

81% would recommend to a friend

(5,703 total reviews)
avatar

Bill McDermott

92% approve of CEO

77% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,703 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
2.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for (highly dependent on your manager, but company is awesome) Lots of goodies/benefits Good medical benefits with 0% co-pay. (Never heard this anywhere) Stock options average 8-10 % hike in a year. (Nothing great but good during pandemic.)

Cons

Very bad management at lower end, esp. at Tech support - Hyderabad. Managers expect you to work beyond your shift hours as a norm (like we are their personal slaves) If you work only for 8-9 hours diligently, do not expect a promotion any time soon. The whole lower level managers (who are now directors) need to be taught what work-life balance is and how to provide to the engineer who report to them. Good for people who are ready to be slaves for good amount of stocks/salary.

1.0
Oct 29, 2020

Worst L&D Ever

Recommend
CEO approval
Business Outlook

Pros

-Good pay -WFH during pandemic -No layoffs

Cons

-The L&D team is disconnected from reality -The HR people hate SN's employees -The CHRO cares more about PR than people

Viewing 244 - 246 of 5,703 Reviews

Glassdoor has 6,639 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.