ServiceNow reviews

4.1

81% would recommend to a friend

(5,675 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Competitive pay and good benefits

Cons

Cut-throat competition among folks working in same teams, incompetent mid-management and no effort to train mid-level managers. Toxic culture. Threatening environment if you ask questions or show curiosity.

1.0
Apr 8, 2019

Incredibly toxic culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Stock price appreciation Still a popular product, but getting behind with limited innovation

Cons

Toxic culture Workplace bullying Ego driven leadership Incredibly political

Viewing 136 - 138 of 5,675 Reviews

Glassdoor has 6,609 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.