ServiceNow reviews

4.1

81% would recommend to a friend

(5,669 total reviews)
avatar

Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Jan 31, 2018
Recommend
CEO approval
Business Outlook

Pros

pay a lot of money

Cons

everything, such bad culture, engineers think they can do anything ... basically a bunch of IDIOTS put together who built something that is making crazy money

1.0
Apr 8, 2017

Field Marketing, Americas

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you want to make a lot of money quickly before you are eliminated, great place to work. Great cafeteria. Great benefits. Nice gym.

Cons

I have never worked at a company where everyone is constantly worried about being fired. It is well known internally that the company fires people quite readily. If you have an idea, don't express it because if upper management doesn't like your idea, you have a meeting with HR! Always looking for someone to blame. There is no mentoring. You barely get to understand your job -- you start, you better figure it quickly and people better like you or they won't see a reason to keep you. It is every man for himself. If you choose to interview here, you better have a strong plan B. You might not last that long there.

1.0
Nov 26, 2015
Recommend
CEO approval
Business Outlook

Pros

Stock RSUs New building with awesome gym Great place to rest and vest, not for career growth. It's a job not a launching pad.

Cons

The products offered are amazing, and I've heard from many, many happy clients. The stock prices reflects. Frank Slootman wants "phase 3" thinking, wants everyone to go above and beyond and yet without exception my peers with titles from Senior Manager down to Analyst are being pushed down, held back and generally made stale by Directors and above. Directors and above are only brought in from the outside, in over 3 years I've never seen a promotion into this level. The directors in our BU most "rub their stink" on projects and pass upward for the C-level executive to go through everything detail x detail. There is no trust within this BU and it's extremely demoralizing.

Viewing 112 - 114 of 5,669 Reviews

Glassdoor has 6,602 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.