ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Jul 30, 2025

Pretty good Experience

Recommend
CEO approval
Business Outlook

Pros

Had an overall decent experience with some cool technology that solves real problems.

Cons

One of a my coworkers was not ideal to work with and it felt like a toxic situation. Fortunately I was able to switch teams and things changed for the positive since.

5.0
Jul 30, 2025

Top of the line

Recommend
CEO approval
Business Outlook

Pros

Very good onboarding, Competitive salary, Positive & Customer facing atmosphere, Inspring company culture, Rocketship on it's own field.

Cons

Bigger companies have bureaucracy and that's true for SN as well. How ever there's less than I was expecting

Viewing 646 - 648 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.