ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Jul 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is kinda good, however not good enough to cover all the unrealistic wishes of leadership. Unlimited PTO, but feels like in many teams it’s not

Cons

Since recently they started micromanaging all people. Every week managers tell you are not good enough, you need to do more. A lot of unplanned work, but it’s required to be done. At the same time they don’t change OKRs and expect this extra payload to be completed along with the initial goals. All the questions and attempts to share concerns with management ending like we don’t care, do what they said. It’s hard to take PTO during release periods (6 months of the year). And management pressing even remote employees to go to the office.

4.0
Jul 29, 2025

Good environment to work in

Recommend
CEO approval
Business Outlook

Pros

Flexible work, well-paid, great medical insurance and benefits. Generally friendly and respectful people, nice office environment.

Cons

US centric therefore isolating and late hours being in APAC, no travel meaning difficult to influence stakeholders, male dominated and experienced harassment.

5.0
Jul 29, 2025

Fantastic!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great company and culture would highly recommend

Cons

None, best company I have worked for

Viewing 649 - 651 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.