Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at ServiceNow?

77% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 3.9 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (377) , Senior Software Engineer (206) , Staff Software Engineer (115) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (68) , Senior Manager (65) , Solutions Consultant (61) , Sales (47)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 788 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 449 reviews)); "Great people and product at ServiceNow" ((in 408 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 404 reviews)); "good pay and chance to hit target" ((in 266 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 174 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 132 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 51 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 25 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow

ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)

Bill McDermott

89% approve of CEO

72% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Compensation and benefits

3.9

Work/Life balance

3.8

Career opportunities

3.7

Senior management

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

1.0

Aug 7, 2025

No leadership and terrible salaries

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Multinational environment Room to add up knowledge

Cons

Terrible managment. Unfortunately mostly women in management that wants to treat employers as children. Culture doesn´t follow what its said Terrible salaries and very few benefits More and employees on a burnout

5.0

Aug 6, 2025

Great Place to thrive

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Very good culture and work life balance

Cons

Depends on team to get the new interesting tech side work

5.0

Aug 5, 2025

Great organization to work for

Account director

Recommend

CEO approval

Business Outlook

Pros

Great Product, Roadmap, Leadership, and Culture. The customers get value from our products, and the architecture allows us to provide additional value as we expand our portfolio for our customers.

Cons

Onboarding is good, but could be better with an in-person portion. Marketing needs to do a better job of articulating the benefits the platform and portfolio.

Viewing 631 - 633 of 5,740 Reviews

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