ServiceNow reviews

4.0

77% would recommend to a friend

(5,741 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,741 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Great Product, Roadmap, Leadership, and Culture. The customers get value from our products, and the architecture allows us to provide additional value as we expand our portfolio for our customers.

Cons

Onboarding is good, but could be better with an in-person portion. Marketing needs to do a better job of articulating the benefits the platform and portfolio.

4.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great workspace with top cutting tech

Cons

Facilities are not top of the line

Viewing 634 - 636 of 5,741 Reviews

Glassdoor has 6,679 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.