ServiceNow reviews

4.0

77% would recommend to a friend

(5,739 total reviews)
avatar

Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,739 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Aug 7, 2025

Great culture

Recommend
CEO approval
Business Outlook

Pros

Good people Great product Great work life balance

Cons

Too much middle management Would love role clarity seems like no one knows what what they’re supposed to do

1.0
Aug 7, 2025

No leadership and terrible salaries

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Multinational environment Room to add up knowledge

Cons

Terrible managment. Unfortunately mostly women in management that wants to treat employers as children. Culture doesn´t follow what its said Terrible salaries and very few benefits More and employees on a burnout

Viewing 628 - 630 of 5,739 Reviews

Glassdoor has 6,677 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.