ServiceNow reviews

4.0

77% would recommend to a friend

(5,740 total reviews)
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Bill McDermott

89% approve of CEO

72% positive business outlook

ServiceNow has an employee rating of 4.0 out of 5 stars, based on 5,740 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 9, 2025

Incredible Company

Recommend
CEO approval
Business Outlook

Pros

- Hungry & Humble Culture - Work with Incredible People - Career Opportunities - Compensation

Cons

- Growing Pains (Processes Change Often)

3.0
Aug 8, 2025
Recommend
CEO approval
Business Outlook

Pros

has some really great products, strong market presence and relationships with customers, can do amazing things

Cons

has become too product centric, culture not very healthy anymore

Viewing 625 - 627 of 5,740 Reviews

Glassdoor has 6,678 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.