ServiceNow reviews

4.1

81% would recommend to a friend

(5,667 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,667 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Feb 16, 2013
Recommend
CEO approval
Business Outlook

Pros

SN is dedicated towards attracting talented and fun people. The company utilizes the technology they sell very well. I've worked for cloud companies before and they used antiquated technologies to build their "cutting edge tech", SNOW uses the same tech they offer and its evident from every level. The work environment is very positive and easy going. If you are a self starter and can deliver top-notch work, you will be rewarded. The company still feels like a start up, in all the good ways. It also has great direction from upper management. The messaging always seems clear, on-point, and without the cliche corporate speak that so often pollutes the workplace. It truly feels like a team and I'm happy/excited to go to work every day. Each employee getting a macbook pro doesn't hurt either ;) Bonuses are great. Vacation is great. Benefits (health, etc. are average). Bi-Weekly socials encourage the team to have a drink and some dinner together and enjoy themselves. Friday free lunches are great as well. The company is moving at a blazingly fast pace, but you do get the sense that everyone is happy to be together. Training classes are offered frequently. If you are willing, and pro-active, there is no excuse for not building your skill set and moving up in the company.

Cons

The hours can be long. 45-50 hour weeks are the norm.

2.0
Jan 31, 2013

Don't be fooled by the company's success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great technology, good name to be associated with

Cons

Employee development doesn't exist. You could have fool me that we even have an HR department. Completely shocked that some managers still in position on the sales side (field and inside sales). Some managers are able to float under the radar and perform their roles at the most basic and just satisfactory enough to skate by, I've never seen anything like it. Some managers lack a "bigger picture" thought process and simply due the bare minimum. You won't receive any recognition and zero work life balance. This place is a gentlemen's club that makes inappropriate behavior the norm. After 9 years (the company's entire existence) a woman is finally in a senior leadership position. There's only a few women that work here and they're in HR, Marketing and Sales Operations. This is not a politically correct company which may backfire at the customer level one day. Mid level-upper management fail to look at the company's and the products opportunities which will catch up with them one day.

5.0
Dec 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Very positive and empowering environment. The hiring interview as very professional and enjoyable. The people at ServiceNow are examples of the best in their field and always willing to help other employees.

Cons

Extra time is the norm always more the 40 hours weekly. You are expected to do 40 plus hours weekly. It would be nice if they had more vacation time.

Viewing 5656 - 5658 of 5,667 Reviews

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