ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)
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Bill McDermott

92% approve of CEO

78% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Feb 3, 2015

I read the fake reviews and had to comment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I do like the Mac that we're given (if you're in software development) Stock has been doing well

Cons

Probably one of the worst place to work - the worst work life balance, lack of integrity from management to employees, unbelievable politics, employees are undervalues and mistreated and yes - they FIRE as many people (or force them to quit) as they hire. Because pretty much their tool sells itself - unfortunately, no much of competition. They need a lot of bodies to do mundane scripting and data entry work - so they hire like crazy. They expect you to do as you're told, not worry about career development, and absolutely no creativity is allowed (all these will get you fired). To bury any bad reviews like this, HR (who's only purpose is recruitment and firing) and senior management posts these (very obvious) fake reviews. Please be warned - and take everything with a grain of salt as you read these shiny reviews about this so called 'demanding and rewarding', 'make an impact and see it', 'hyper growth' company.

5.0
Jan 31, 2015
Recommend
CEO approval
Business Outlook

Pros

Good people. Challenging environment. Lots of opportunity for anyone willing to dig in and make a difference.

Cons

This is a software development company at heart and so they are really focused on building the platform and core applications. They are less interested in developing their professional services organization which is problematic for those working for that portion of the business.

1.0
Jan 28, 2015

DANGER DANGER

Recommend
CEO approval
Business Outlook

Pros

Nice MACBOOK and free snacks. They do have a generous PTO policy if you are lucky enough to take time off. Nice modern offices. Also most of the positive reviews are fake they ask everyone on their first day to write one so of course you will say nice things and the other reviews are by the recruiting team.

Cons

Stress, drama, political, games, lack of culture, MAJOR lack of process. HR, not sure we even have HR just a bunch of recruiters. Seriously, this place is a complete and utter nightmare, there is no process for firing people its all by the seat of your pants and happens regularly. Save yourself from the biggest mistake of your life. Massive amounts of managers/directors and such, all clueless and making life miserable for everyone who actually knows whats going on. Keeps getting worse. Lots of people leaving, revolving door.

Viewing 5566 - 5568 of 5,668 Reviews

Glassdoor has 6,600 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.