Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at ServiceNow?

81% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.2 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (371) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (109) , Account Executive (107) , Solution Consultant (105) , Associate Software Engineer (93) , Director (91) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (78) , Senior Technical Support Engineer (76) , Manager (66) , Senior Manager (63) , Solutions Consultant (57) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 773 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 446 reviews)); "Great people and a lot of learning" ((in 401 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 397 reviews)); "Good pay and worklife balance" ((in 251 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 173 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 130 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 49 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 27 reviews)); "No diversity in the Amsterdam office." ((in 24 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

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ServiceNow reviews

4.1

81% would recommend to a friend

(5,668 total reviews)

Bill McDermott

92% approve of CEO

78% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.2

Culture & values

4.2

Compensation and benefits

4.0

Work/Life balance

3.9

Career opportunities

3.8

Senior management

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,668 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

5.0

Feb 9, 2015

Fantastic cmpany

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee friendly Can do attitude Helpful employees

Cons

Growing company, stiil behaves like a small startup

2.0

Feb 8, 2015

Sr. Engagement Manager

Professional services

Recommend

CEO approval

Business Outlook

Pros

Salary, RSU's/Stock Options, working from home(if you like that)

Cons

No support, you are on your own. Only time you get feedback is when its bad. Sales is king and it doesn't matter what and how they sell. No work life balance - its all about utilization. No career opportunities.

5.0

Feb 6, 2015

A company you can grow with

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

ServiceNow employees tend to be passionate about what they do. I work in development, and it's a fast paced and challenging environment for me. The nature of the product means that there are always problems to solve at scale for the customer base. The upper management team, as far as I've interacted with them, are top notch people in the field. I would not describe them as typical managers, or rather as the kind of people that you would see in Dilbert cartoons. Additionally, I'll note that compared to other companies I've seen, ServiceNow tends to promote from within. I myself have been promoted in lieu of bringing in a new person on a couple of occasions. It has allowed me to grow with the company.

Cons

If you just want a job to get paid, then ServiceNow may not be the right fit for you. At least in development where I am, the most successful people here are ones that care about what they do and want to build a compelling piece of technology.

Viewing 5563 - 5565 of 5,668 Reviews

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