Does ServiceNow pay their employees well?

According to anonymously submitted Glassdoor reviews, ServiceNow employees rate their compensation and benefits as 4.1 out of 5. Find out more about salaries and benefits at ServiceNow. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at ServiceNow?

80% of ServiceNow employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ServiceNow 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ServiceNow?

Software Engineer (376) , Senior Software Engineer (206) , Staff Software Engineer (114) , Technical Support Engineer (111) , Account Executive (109) , Solution Consultant (105) , Associate Software Engineer (93) , Director (92) , Sales Development Representative (SDR) (81) , Advisory Solution Consultant (79) , Senior Technical Support Engineer (76) , Manager (67) , Senior Manager (65) , Solutions Consultant (60) , Sales (46)

What are the pros of working at ServiceNow according to real employee reviews?

"Culture has evolved significantly with each CEO... but always great and keeps getting better despite massive scaling of the company." ((in 800 reviews)); "Good work life balance (depending on what part of the business you're in)" ((in 456 reviews)); "Great people and a lot of learning" ((in 409 reviews)); "Learn curriculum is great to understand platform and how it benefits as individual to me and to our customers." ((in 391 reviews)); "Good pay and worklife balance" ((in 258 reviews))

What are the cons of working at ServiceNow according to real employee reviews?

"cut throat and poor management." ((in 173 reviews)); "You will never get any work done at ServiceNow because the bad managers are constantly traumatizing you and abusing authority." ((in 125 reviews)); "Poor middle management, they don’t know how to work with people with disabilities" ((in 48 reviews)); "Long hours and often more work than can be accomplished with your bandwidth" ((in 33 reviews)); "No diversity in the Amsterdam office." ((in 27 reviews))

What are employees saying about ServiceNow layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ServiceNow layoffs and their outlook for job security at ServiceNow in 2026.

ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)

Bill McDermott

92% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Aug 15, 2018

Must be your cup of tea

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Grows like weed, so new opp's can develop quickly I

Cons

- Staff in Sales have an average lifespan of less than 2.5 years - Uncertain environment to work in

3.0

Aug 13, 2018

Was a good company to work for

Sales

Recommend

CEO approval

Business Outlook

Pros

Great product and benefits with many good people that work there

Cons

Micro Management that is focused on covering the manager's flank

3.0

Aug 11, 2018

Growing fast but without pains

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You receive vested stocks once you are onboard, the first lot invests after one year working in the company. Benefits are good. If you are favourite or women in some cases you have chances to grow. They pay bonus.

Cons

Work life balance can be an issue as some managers don’t put employees first, some don’t care you have a personal life outside work. Moving to another area is very difficult as external recruitment is preferred over internal recruitment overall and HR is horrible. Company is changing but is also impacting employee experience within the company with increased bureaucracy, changes in payment of bonus, changes of hours of work and even changes of your payment day.

Viewing 5203 - 5205 of 5,726 Reviews

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