ServiceNow reviews

4.1

80% would recommend to a friend

(5,726 total reviews)
avatar

Bill McDermott

92% approve of CEO

76% positive business outlook

ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,726 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Aug 20, 2018

Legal Fellow

Recommend
CEO approval
Business Outlook

Pros

Great mentors, opportunity to learn and grow, great employee benefits

Cons

Lack of an institutionalized mentorship program

4.0
Aug 19, 2018

Senior Product Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Vision which has led to strong Gartner positioningd

Cons

Follows Waterfall methodology as opposed to agile

3.0
Aug 18, 2018
Recommend
CEO approval
Business Outlook

Pros

CEO and other Execs say the right things and are trying hard to build a better culture. Kitchen is full of free food and drinks if you like that sort of thing.

Cons

Culture is lost on lower levels especially in customer support. The local Support Directors are only interested in themselves and their favourites.

Viewing 5200 - 5202 of 5,726 Reviews

Glassdoor has 6,664 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.