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      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,713 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Mar 15, 2023

      Laughable manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Immediate team members are great

      Cons

      Employee voice surveys results are swept under the rug. Middle management is laughable at best and will choose not to include members of their team in discussions that ultimately leads to deduction in compensation and the destruction of a team. When a manager gets a 22 out of 100 (62 below the entirely company average for a manager score) you have to ask why?.. not just sweep it under the rug and ignore it. Managers will outright lie to your face to cover up their incompetence

      1.0
      Feb 2, 2023

      Don't believe everything you read on here Don't believe the hype

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The offices and freedom to work anywhere

      Cons

      Toxic culture full of people who recite PowerPoint slides thinking they are the world best account executives. Sales teams rule the roost and everyone else falls in line. Poor management structure who are afraid stand up for their teams because of a bullying structure

      1.0
      Sep 4, 2022

      Poor Work

      Itam specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      No work so free all the time

      Cons

      Staying there means ruining your career

      Viewing 358 - 360 of 5,713 Reviews
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      Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.