Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      ServiceNow

      Engaged Employer

      ServiceNow reviews

      4.1

      80% would recommend to a friend

      (5,713 total reviews)
      avatar

      Bill McDermott

      92% approve of CEO

      76% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Compensation and benefits

      4.0

      Work/Life balance

      3.9

      Career opportunities

      3.8

      Senior management

      ServiceNow has an employee rating of 4.1 out of 5 stars, based on 5,713 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ServiceNow employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      6K reviews
      1.0
      Jan 3, 2026

      Not a good place anymore

      It engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stocks, RSUs, ESPPs, free snacks

      Cons

      Toxic management and coworkers. Runs on favoritism Worst managers I’ve encountered Title inflation

      3.0
      Jan 2, 2026

      Once great but trending in the wrong direction

      Senior engagement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, flexible PTO policy, decent benefits.

      Cons

      Performing significantly worse than competition within enterprise tech sector, revolving door of leadership from outdated tech companies, reduced compensation even for high performers compared to previous years, focused on acquisition of competition rather than innovation as what was done at SAP. The company is growing by inorganic measures and as a result are unable to retain talent which put them where they are today. Wall Street sees this and is moving its money elsewhere.

      1.0
      Aug 20, 2025

      OPINION: Bias and Bigotry Abound

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stocks and bonuses are great if you get any

      Cons

      Conspicuous bias and bigotry Demographics influence salary Gaslighting Negative prejudices and stereotypes Questionable diversity practices

      Viewing 346 - 348 of 5,713 Reviews
      Related searches: ServiceNow jobs | ServiceNow salaries | ServiceNow benefits | ServiceNow interviews | ServiceNow conversations
      ReviewsServiceNow reviews

      Glassdoor has 6,650 ServiceNow reviews submitted anonymously by ServiceNow employees. Read employee reviews and ratings on Glassdoor to decide if ServiceNow is right for you.