Sephora reviews

3.7

65% would recommend to a friend

(9,617 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,617 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 1, 2017

6 out of 10

Recommend
CEO approval
Business Outlook

Pros

gratis (free products), flexible hours, learn about skincare and trained how how to properly use and apply makeup

Cons

management was horrible, one was a drug addict/alcoholic that was NOT in treatment and all other employees ignored it.

1.0
Nov 7, 2017
Recommend
CEO approval
Business Outlook

Pros

Cast members and vendors were great to work with. They are the only reason for one star.

Cons

Too many to name! Though some include: Low or no training on company systems. Training is read to you out of a book to teach you the company culture. Mean girls type of environment, racist, ageist and way too many people with no experience in beauty in leadership positions. The pay is among the lowest in the industry. Training other than videos to watch while on the sales floor (stage) is non existent. Work life balance is unheard of. You’ll work more than your share of “clopens” and be refused any requests for time off. Yup, even for something 6 months from now. The culture and values that are written in the handbooks do not exist in the stores and unless you are willing to shame and degrade your cast the likelihood of you growing with the company isn’t going to happen. I found this to be a harmful and toxic environment?

2.0
Oct 25, 2017

Beauty Studio Coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great working relationships with clients. Ability to be creative. Gratis.

Cons

The managers play favorites and discriminate against certain employees. I had to quit due to a medical issue and when I went back to reapply, they never even followed up with me or gave me a reason to why I was no longer hireable. They work the color artists to death with little recognition or appreciation for their efforts to take on extra tasks.

Viewing 217 - 219 of 9,617 Reviews

Glassdoor has 12,233 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.