Sephora reviews

3.7

65% would recommend to a friend

(9,614 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Mar 29, 2011
Recommend
CEO approval
Business Outlook

Pros

*gratis *education *being able to educate clients

Cons

The last person who posted about Sephora USA took the words right out of my mouth. It was great to start off with. We got great education! Then we got to see who management really was. There is NO work life balance. I was hired part time and was working 40+ hrs a week. Even though I had 40+ hrs management still had days off. When someone calls out they don't seem to call in another cast member or leadership. They EXPECT & GUILT cast members to stay working. I was hired for my particular skills and was hired to work in a specific area. I've only worked in my designated area a few times. Why bother hiring me if I can't use my experience?? On a happy note I love my other fellow cast members. I also love working with the clients. It is the mangement & leadership that are driving me away. Also for people reading the reviews, it's just not me..more than half the cast feels this way.

5.0
Dec 20, 2010
Recommend
CEO approval
Business Outlook

Pros

Sephora inside JCPenney is a very fun, energetic place to work. The pay is much higher than minimum wage, especially for retail.

Cons

There are not many downsides to working for Sephora inside JCPenney. Sephora is a very strict company, so everything must look exactly as the book.

2.0
Feb 11, 2010
Recommend
CEO approval
Business Outlook

Pros

If you are interested in working with multiple cosmetic companies under one roof without the restraints and hassles of comission, this could be a place for you.

Cons

The company grasps at straws to meet their sales goals and payroll percentages. The value of the employee has decreased since I started in 2007 and now is influenced only by the end dollar, not the client experience.

Viewing 187 - 189 of 9,614 Reviews

Glassdoor has 12,229 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.