Sephora reviews

3.7

65% would recommend to a friend

(9,613 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
Feb 19, 2015

Best decision of my life!

Recommend
CEO approval
Business Outlook

Pros

People oriented, values its cast members and leadership teams, gives employees a voice and always takes feedback for improvement, innovative, FUN!

Cons

It's retail, and retail is not for everyone, but it is for me! Can you take a vacation once BlackbFriday hits through January? Of course not. It's retail, and that's the name of the game. But you will have FUN!

1.0
Apr 3, 2014

Slave to Corporate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Gratis, time off, and other benefits are pluses of working at the Sephora HQ. The company continues to grow and continues to be successful, in general. The Pros end here.

Cons

The women here are catty and abrasive to each other. There is a culture of pointing fingers, passing the buck, and throwing people under the bus. I have witnessed this many times over. It is uncomfortable watching people get talked down to. You have to have thick skin to work here. Work/Life is an issue. Everything is treated as urgent and must be done, YESTERDAY. The place is understaffed, and people are over overworked. Turnover is high. I have never seen or met so many unhappy and catty people. Telecommuting is nearly impossible and in general, not accepted and frowned upon. There is a dress code. In a "fashion forward" and "creative" environment, it is shocking that a dress code of only being able to wear certain colors is enforced. There are incompetent senior managers (director level and above) who do not inspire change or have the motivation to change things for the better. Some senior managers have absolutely no clue on the business they are running. Some don't even know basic top line numbers. It is alarming they were promoted to as high up as they are. Around here, you get promoted based on how much you kiss up, not based on how smart or skilled you are.

Viewing 124 - 126 of 9,613 Reviews

Glassdoor has 12,228 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.