Sephora reviews

3.6

65% would recommend to a friend

(9,594 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,594 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Dec 9, 2008

Great for retail.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free products; growing retail business with a strong outlook in a weak economy. Sephora has a strong concept and outshines its competitors. In this difficult economy Sephora is showing good growth and overall performance. This bodes well for continued job growth with little risk for layoffs.

Cons

Long hours, weekends, holidays are non-existant. Sephora's work schedule is driven by volume when the volume goes up the work hours will go up. Sephora gives 8 paid holidays, but you usually have to work the weekend before or after that holiday to get the day off.

3.0
Nov 26, 2008
Recommend
CEO approval
Business Outlook

Pros

All associates are given tons of free products aka "gratis"...all the time! Full time or Part time. Opportunity to work fewer holiday hours if necessary due to winter temporary hires.World class training. All employees are sent to week long (or condensed 3-day long) basic training. Also, there is continuous training on in-store brands during the week with brand representatives usually include free food. Above average emphasis on work-life balance. Opportunity to make more money than at other "mall jobs".

Cons

(Location-specific)...management appears to never promote from within. All management positions filled by new-hires making it seem impossible for career advancement. At times, catty/gossiping work environment.

4.0
Oct 5, 2008
Recommend
CEO approval
Business Outlook

Pros

It's fun! Lots of trainings and the perks are fabulous! If you love beauty it is the place to be. :) The company makes sure to recognize all the the efforts you put into having a better environment to work and do business. Being able to help people feel beautiful.

Cons

Not making bonuses because of the incompetence of your team members/management. The company is growing too fast and is bringing new people not considering sometimes their lack of experience in the field. Many times they could find it internally and it gets overlooked.

Viewing 9589 - 9591 of 9,594 Reviews

Glassdoor has 12,199 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.