Sephora reviews

3.6

65% would recommend to a friend

(9,595 total reviews)
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Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.6 out of 5 stars, based on 9,595 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
5.0
May 3, 2009
Recommend
CEO approval
Business Outlook

Pros

The perks and training is unparalleled. Management is also understanding and patient. It's also a very fun place to work and the cast members are really close. Teamwork is key.

Cons

The hourly pay is not as high as department stores but where they lack, they make up for it in gratis and bonus pay. You are also not forced to open credit cards which can be nerve racking. Because you don't work on commission, it can be hard to get recognized if you are a super seller.

5.0
Apr 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora truly is a fun environment to work in. You are surrounded by thousands of great products that you get to play with all day! There is relatively limited stress - no commission which allows true team work. And it is fast paced enough to make the days whiz on by. I meet and work with many really terrific clients. The fact that there are so many other cast members means that my schedule can be very flexible.

Cons

Oftentimes it seems that clients see me just as a "sales clerk." A client once said "you make minimum wage, right?" Which is not true at all. I consider myself a professional makeup artist with great skill. Sometimes you have to deal with silly and shallow women who seem oblivious to anything but themselves, but that is more the exception than the rule. The other downside is that it sometimes gets so busy and clients are pulling you in all different directions at once. You feel like a carcass being torn apart by wild dogs. But then again - its the busy-ness that is exciting.

3.0
Apr 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Sephora is a prestige company and works with a lot of great brands to bring the best items to the public. The schedules are generally flexible and the people for the most part are great to work with. Compared to working at a counter in a department store Sephora is great. The counter has a stuffy environment and doesn't allow for very much interaction with the customers or clients. I think the training is the best thing that you can get as long as you are able to get trained correctly when hired, not months later after already working. Generally everything is fine.

Cons

Some of the management team should be a little more professional.

Viewing 9580 - 9582 of 9,595 Reviews

Glassdoor has 12,200 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.