Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Sep 25, 2011
Recommend
CEO approval
Business Outlook

Pros

Sephora is a great way to gain knowledge about the beauty industry. It really is all about how hard you try. You won't get a ton of training, so you kind of have to teach yourself if you want to be really successful, but if you're a beauty junkie, it's a great place to be. Work/life balance for me was great, but I had a great relationship with my manager.

Cons

Retail is just a tough place to be for a life-long career because they expect so much out of you with little compensation. You will almost always have crazy hours and you deal with unappreciative customers constantly. It's a pretty good place to be if you're in retail though.

3.0
Sep 22, 2011

Decent... But Leadership could be MUCH better

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for non management positions especially if you have experience Lots of gratis from different brands

Cons

HOURS! If the store doesn't make budget then hours get cut. If you have monthly bills and need steady hours then this may be a problem. One week working 35 hours and the next barely 20 causes a lot of stress on cast members. Also Store Director spends more time backstage and in "one on one's" and meetings than they do on stage. Leads delegate and watch your every move but don't have to help customers when they are DIC.

3.0
Sep 22, 2011

It's ok and improving

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Entrepreneurial spirit Good performance feedback annually summer Fridays (out at 1pm) Sr Management is very respectful and open to your ideas and feedback

Cons

Career advancement program and importance on it is needed Need to place more focus and importance on people development Systems opportunity

Viewing 9472 - 9474 of 9,601 Reviews

Glassdoor has 12,207 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.