Decent... But Leadership could be MUCH better - Anonymous employee Sephora Employee Review

3.0
Sep 22, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for non management positions especially if you have experience Lots of gratis from different brands

Cons

HOURS! If the store doesn't make budget then hours get cut. If you have monthly bills and need steady hours then this may be a problem. One week working 35 hours and the next barely 20 causes a lot of stress on cast members. Also Store Director spends more time backstage and in "one on one's" and meetings than they do on stage. Leads delegate and watch your every move but don't have to help customers when they are DIC.

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5.0
Jun 2, 2026
Recommend
CEO approval
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Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

4.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The store team is great, benefits are solid as well.

Cons

There can be some delay when dealing with FSC, and at times it can be detrimental to team moral.

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