Sephora reviews

3.7

65% would recommend to a friend

(9,601 total reviews)
avatar

Guillaume Motte

81% approve of CEO

56% positive business outlook

Sephora has an employee rating of 3.7 out of 5 stars, based on 9,601 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sephora employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

10K reviews
3.0
Oct 10, 2011
Recommend
CEO approval
Business Outlook

Pros

-Overall a fun environment to be in. Guys can and are encouraged to wear makeup, and all employees are allowed to wear whatever looks they want. -A decent brand selection -Gratis -My management has always been pretty good about time off requests.

Cons

-incredible lack of communication between managers -too many management roles (captains, leads, specialists, store directors... etc) -pay is way below industry standard, especially for NYC -Far too nit-picky about ridiculous things, such as zoning, costumes, jewelry -Are not allowed to accept tips and don't make any % commission -The costumes are absolutely disgusting and terrible -"on-calls" and hours in general -way too many expectations for what we're paid and very quick to point out "opportunities" but not enough positive feedback. -Favoritism -There are a lot of areas to grow within, but hard to get the opportunity to be put on a path to reach that point. -a lot of shady happenings within upper management

4.0
Oct 8, 2011
Recommend
CEO approval
Business Outlook

Pros

Great Incentives (Gratis(Free Products), Decent Discounts, Travel for Trainings) Very Focused on Education (Store/Product/Techniques) Advancement Available Decent Benefits Plan (Medical, Dental, Vision, 401K)

Cons

Scheduling Is A Problem If You over perform or under perform Over Perfomance = No weekends off ever, inconvenient scheduling Under Perform = Dont expect to see you name on the schedule but once or twice a week Cast can tend to be very pretentious Education outside of what company is doing is not always looked on favorably

5.0
Oct 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Working at Sephora, you will learn something new everyday. You cannot get bored with your work, as it is ever changing. The company is an industry leader in a thriving industry, creating a strong sense of Job security. As an employee on any level, your personal, and professional development are important to the leadership above you. Most importantly, the values-based foundation the company exists on keeps the company from ever straying away from what is most important; always doing whats best for both its external, and internal client.

Cons

Because of the strong work ethic and dedication it takes to succeed in this fast paced, ever-changing environment, you can lose sight of your work/life balance fairly easily.

Viewing 9469 - 9471 of 9,601 Reviews

Glassdoor has 12,208 Sephora reviews submitted anonymously by Sephora employees. Read employee reviews and ratings on Glassdoor to decide if Sephora is right for you.